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At The Travellers Holiday, we understand that travel arrangements can encounter unexpected changes. We provide a fair, structured, and crystal-clear cancellation and refund process for all our domestic and international tour packages.
Cancellation charges are determined based on the date we receive formal written communication (via email or registered WhatsApp) prior to your scheduled tour start date:
| Notice Prior to Tour Departure Date | Applicable Refund Amount | Cancellation Fee |
|---|---|---|
| 30 Days or More before departure | 90% Refund | 10% Nominal administrative & banking fee |
| 15 to 29 Days before departure | 70% Refund | 30% of total tour package cost |
| 7 to 14 Days before departure | 50% Refund | 50% of total tour package cost |
| Less than 7 Days or No-Show | No Refund | 100% cancellation charges apply |
Certain pre-arranged custom elements are bound by third-party and government reservation policies and are strictly non-refundable once booked:
We maintain full transparency during financial transactions. Once a cancellation request is authenticated and approved by our reservations office:
All eligible refund amounts are remitted within 5 to 7 business banking days directly into the original bank account, debit/credit card, or UPI ID from which the transaction originated.
To formally initiate a cancellation, kindly send an email quoting your Booking Voucher ID, full name, and reason for cancellation to our central desk:
Before canceling, speak to our travel curators. In many situations, we can reschedule your tour dates or shift bookings to avoid hefty cancellation penalties.
Leh Ladakh
Dehradun
Kashi Tour
Uttarakhand
Jammu & Kashmir
Himachal
Rajasthan
Kolkata - Odisha
NEPAL
VIETNAM
EUROPE
INDONESIA
Thailand
